How These CEO’s Respond to Customer Complaints

How These CEO’s Respond to Customer Complaints

CEO’s don’t often respond to customer complaints, but when they do they had better address the problem quickly, thoughtfully, and…

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Thanks to Amazon’s Purchase of Whole Foods Grocery Shopping May Never Be the Same

Thanks to Amazon’s Purchase of Whole Foods Grocery Shopping May Never Be the Same

It was recently announced that Amazon planned to purchase Whole Foods for the hefty price tag of $13.7 billion, and…

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The Switch to Bricks: E-tailers Are Moving to Brick and Mortar Storefronts

The Switch to Bricks: E-tailers Are Moving to Brick and Mortar Storefronts

The age of online shopping has surprisingly lead full-circle back to bricks. While traditional retail brands are closing up shops…

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Scott Harrison of Charity:Water Uses Big Data to Bring Water to People in Need

Scott Harrison of Charity:Water Uses Big Data to Bring Water to People in Need

Charity and business keynote speaker Scott Harrison spent almost 10 years as a nightclub promoter in New York City before…

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Snapchat Signs Another Mega Cloud Purchase Deal

Snapchat Signs Another Mega Cloud Purchase Deal

Snapchat owner announce he expects the company to spend $1 billion over the next five years to use Amazon’s cloud…

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Elon Musk: Idea to Execution in Six Days

Elon Musk: Idea to Execution in Six Days

Last month Tesla and SpaceX CEO Elon Musk proved that he not only knows how to use social media effectively…

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The Rise of the Subscription-box Service

The Rise of the Subscription-box Service

Subscription-box services have blown-up in the past few years. You can now get pretty much anything delivered monthly to your…

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Black Friday- Take a Hike! says REI

Black Friday- Take a Hike! says REI

No Really. Take a hike. Outdoor and fitness retailer REI announced for the second year in a row that all…

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Stop Slacking on Customer Service

Stop Slacking on Customer Service

Fast responses to complaints. Knowledge about the company’s products. Putting the customer first. The modern consumer’s service expectations are predictable…

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