Stop Slacking on Customer Service

Stop Slacking on Customer Service

Fast responses to complaints. Knowledge about the company’s products. Putting the customer first. The modern consumer’s service expectations are predictable…

Read More

Trending: Customer Service

Trending: Customer Service

Social media has changed the marketing game, and it’s doing the same for customer service, necessitating companies to be active…

Read More

Disney’s Customer Service Genius

Disney’s Customer Service Genius

The Happiest Place on Earth may have earned its name from the way it treats its employees, not just its…

Read More

Contributor Sign Up